Support

Ghost Watch for iOS — Help & FAQ

Need help? Email us at support@ghostwatch.ai and we'll respond within 24 hours.

Frequently Asked Questions

What does Ghost Watch actually detect?
Ghost Watch scans for Bluetooth trackers (AirTags, Tile, SmartTags, and unknown BLE devices), suspicious network connections, abnormal battery drain patterns, cellular signal anomalies, and device integrity issues. All analysis happens on your iPhone.
Does Ghost Watch send my data anywhere?
No. Ghost Watch has zero cloud connectivity, no analytics, no accounts, and no third-party SDKs. Everything is processed and stored locally on your device. The only data that leaves your phone is the SOS text message you explicitly choose to send.
How do I use Sweep Mode?
Tap the radar icon on the dashboard, then tap "Start Sweep." Walk slowly around your car, bag, or room. Ghost Watch will detect nearby Bluetooth devices and show their signal strength in real time. Known devices like your AirPods will be labeled and dimmed so you can focus on unrecognized signals.
How does the SOS feature work?
Set up your trusted contacts in the Trusted Contacts tab. When you tap the SOS button (or use the home screen Quick Action — long-press the app icon and tap SOS), Ghost Watch opens a pre-filled text message to either 911 or your trusted contacts with your current GPS location. You confirm the send yourself.
What is Shadow Watch?
Shadow Watch detects physical surveillance. When someone near you makes you nervous, activate it — your phone looks and sounds like a regular phone call while the back camera scans the crowd. Describe the person's clothing using your voice. Everything is processed on your device. The face-detection itself produces no stored images. If you trigger Capture Photo or Start Recording with a safe word, that specific photo or audio file is saved into your encrypted Evidence Vault on this device so you can use it as evidence later. Nothing is transmitted off the device unless you choose to export.
How do I activate Shadow Watch quickly?
Two ways: long-press the app icon and tap "Shadow Watch" (Home Screen Quick Action), or tap the Shadow Watch button on the dashboard. Once Shadow Watch is on screen, your custom safe words become live for hands-free control — the in-app voice listener uses your phone's microphone only and never goes through Siri.
Does Ghost Watch use Siri?
No. Earlier versions registered Siri phrases like "Hey Siri, send SOS with GhostWatch," but we removed them in May 2026 for safety reasons: Siri's nearest-device routing could fire the request on a HomePod or iPad belonging to someone else nearby — or audibly respond "I don't know how to do that" on a device that didn't have Ghost Watch installed — leaking the existence of a safety app at the worst possible moment. Ghost Watch now uses only its own in-app voice listener (active while Shadow Watch is open), Home Screen Quick Actions, and the Dashboard SOS button.
What is Panic Mode?
Shake your phone to instantly hide Ghost Watch behind a fully functional calculator screen. Enter your secret code to return to the app. This protects you if someone checks your phone.
What does Ghost Watch Pro include?
Pro unlocks background scanning (works when the app is closed), stealth mode (disguised app icon), personalized safety plan, trusted contacts with SOS, and priority threat intelligence updates.
Can Ghost Watch detect stalkerware someone installed on my phone?
Ghost Watch surfaces the behavioral patterns consumer stalkerware leaves behind — apps holding multiple surveillance permissions in combination, processes with anomalous network or battery behavior, and suspicious background activity. No app can guarantee 100% detection of every variant, but the methodology is the same one professional forensic analysts use, adapted to run on your own phone with plain-English explanations of what each finding means and what to do about it.
Why does Ghost Watch need Bluetooth permission?
Bluetooth scanning is how Ghost Watch detects hidden trackers like AirTags, Tile devices, and unknown BLE transmitters near you. Without this permission, tracker detection and Sweep Mode cannot function.
Why does Ghost Watch need location permission?
Location is used only for the SOS feature — when you send an emergency message, your GPS coordinates are included so your contacts or 911 can find you. Ghost Watch never tracks or stores your location at any other time.
The threat score shows 0% but I feel unsafe. What should I do?
Ghost Watch detects electronic surveillance, not physical threats. If you feel unsafe, trust your instincts. Use the SOS button to alert your contacts, call 911, or reach out to the National Domestic Violence Hotline at 1-800-799-7233. Your safety comes first.
How do I change the app icon to stealth mode?
Go to Settings and toggle "Stealth Mode." The app icon will change to look like a generic utility. This is a Pro feature.
How do I cancel my Pro subscription?
Open the iOS Settings app, tap your name at the top, then Subscriptions. Find Ghost Watch Pro and tap Cancel Subscription. Your Pro features will remain active until the end of your billing period.

If You Are in Immediate Danger

Call 911 or your local emergency number. You can also text 911 in most US areas. If you are experiencing domestic violence, contact the National Domestic Violence Hotline at 1-800-799-7233 or text START to 88788.